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Plan
Premium
Country
Poland
Device
Huawei p30
Operating System
(iOS)
My Question or Issue
I Cant add my brother to the Family plan. With no problems i add my wife, but when i try to add my brother the website said that our address is wrong.
Solved! Go to Solution.
Hey @krycho515, thanks for reaching out to the Community!
In order to be able to accept the invite, every member should have the same address and country. He can check here if he has added the same country as you. He can follow these steps, if he needs to update it.
Then you can invite him again to the Premium Family plan. After he has accepted the invite, he can enjoy the Premium features.
If he gets an error message, you can attach a screenshot and I’ll take a look.
Keep me posted!
Hey @krycho515, thanks for reaching out to the Community!
In order to be able to accept the invite, every member should have the same address and country. He can check here if he has added the same country as you. He can follow these steps, if he needs to update it.
Then you can invite him again to the Premium Family plan. After he has accepted the invite, he can enjoy the Premium features.
If he gets an error message, you can attach a screenshot and I’ll take a look.
Keep me posted!
"He can follow these steps, if he needs to update it." - it works. Thank you so much!
Hey @krycho515,
You're welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.
Have a great day!
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