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Today we bought the family bundle for Spotify. I was able to invite everyone except my father. I sent him the e-mail more than once, but he doesn't receive it. Checked the **bleep** folder, checked on different devices and different e-mail applications...nothing.
I've read some posts here about a manual invite, a copyable link on the Spotify site, but I cannot seem to find it.
Father's e-mail type: @t-online.hu
Help me find a solution!
Hey @Atesz,
Can you try sending the invite again, from a different browser/incognito window?
Let me know if that does the trick. I’d also suggest checking that you’re following the exact invite a member steps here: https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/.
Keep me posted 🙂
Hello, Thanks for the Reply!
I've tried Mozilla/Mozilla private, Google/Google incognito, IE, but neither of them worked. I had followed the steps you linked, but it didn't do the trick.
Can you please make sure that you're entering the member's email address in all lowercase letters? 🙂
Thanks for confirming.
Can you try sending the invite to another email address?
test
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