Spotify Family Invitation not working

[exheroine]

Hello,

I just upgraded my premium account to a family account. I invited my girlfriend, who I live with, via email. She recieved the email, and did everything and it just kept popping up with 'Something went wrong'. I took her off the account then re-invited her, same thing happened. Is there something wrong currently with the site? 

Her mail is: *snip*

Hope someone from Support can help. Greetings.

[Brunelicia]

Hi @exheroine,

Welcome to the Community!

Can you please try to generate the link through "INVITE WITH LINK", instead of sending the email? Make sure she accepts it logged into her account and that her registered address matches exactly with yours.

Let me know how it goes 🙂

[exheroine]

Hi @Brunelicia

unfortunately there is no such thing as "invite by link" anymore.
We also tried to clean ours web researchers ;/

I add a error message which shows after entering the personal data into the invitation.

Please, help me with that bug, we still can't activate her account.

regards ❤️

[exheroine]

Can anyone from support reply to me? This has been going on too long

[annanka]

I have the same problem! My family doesn't get any invitation either, I tried to send new invitations but they haven't received any of them..