We bought family prem, and i had this premium setting for a month or 2, 3 days ago or so spotify kicked me telling me i went back to FREE account but my family kept the PREMIUM one, then i got invited again but the page said it can't be confirmed that im part of the family, what should i do?
Solved! Go to Solution.
In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.
There are a few ways to contact them. One is filling out the online contact form.
Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.
You can also use the Facebook support. Shoot them a message here: Spotify Cares.
When you message them, inform all the e-mail addresses on the plan.
Let me know if this helps!