Spotify family redeem token page doesn't show

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Spotify family redeem token page doesn't show

Mart_
Newbie

I have a problem with accepting my spotify family request.
The following thing is what it is supposed to do:

'' If you already have a Free or Spotify.com-created Premium account: the “Redeem token” web page will open in your browser with a long redeem token number pre-filled in Token. ClickREDEEM.''

But this doesn't happen, and this way i can not get spotify familiy.
What can i do to solve this problem?

 

 

1 Reply

Re: Spotify family redeem token page doesn't show

Rock Star 17
Rock Star 17

Hey @Mart_,

Apologies for the late reply, but maybe I can still help :)

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

LukeRock Star 17
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