Stop my family subscription and take it again

[Navalex]

Plan

Premium Family

Country

 Phillipines

My Question or Issue

 I have move to a new adress. To change this adress in my familly account, is it possible to just stop and take again the subscription instead of create a new account ?

Thanks,

Alexandre Navaro.

[Billy-J]

Hey @Navalex, and welcome to the community.

Hope you're doing great! 

Unfortunately, it isn't possible to change your address on Premium for Family. If you moved, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

I hope this helps! If you need help with anything else, just let me know 🙂 

[Navalex]

Even if i cancel my actual subscription and take another on the same account ? 😕

[Billy-J]

@Navalex.

Yes, that's correct.