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Student discount gone after account hacking

Student discount gone after account hacking

Hey Spotify Team,

 

apparently someone hacked into my account and activated Premium Family. I got the e-mail on april 18, but I dismissed it as an ad. Only a couple of days later, i logged into Spotify and someone else was playing Songs, while i was logged in. Then I remembered the e-mail and disabled the family subscription, but now I'm paying the normal price, allthough my student discount would have been good for another 6 months. Could you turn that back please? My Spotify accountname is the same as here on the forums.

 

Kind Regards, Joshua

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2 Replies

Try putting your student card back in and it should work

I just had the exact same problem, furious had 11 months left on my student subscription and now after my one month courtesy subscription Id have to go back to paying full price which I cant afford.

 

Grossly unfair to get hacked then lose your discount as well, furious atm as Im unable to get another discount code to readd my student discount to my account. 

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