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Subscription error

Subscription error

Premium

Country uk

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I recently lost my debit card which resulted in me having to renew my subscription. Unfortunately without thinking I rushed through the payment and paid for premium WITHOUT the family option. (Had the family one about a year now) i only did this yesterday, is there any way it can be reversed and pay the £14.99 instead or add on £5 so my family can use it too please?

Reply
1 Reply

hello!

unfortunately, you'll have to wait for the next month. you can change it now here, but changes will take effect on the next payment.

cheers!

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