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Switch from premium to family: Error

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Switch from premium to family: Error

Newbie

Screen Shot 2017-03-21 at 6.38.19 PM.jpg

I have tried to change my plan multiple times and this continues to come up. Has any one else had the same experience? I'm starting to rethink my Spotify subscription. It just shouldn't be this difficult.

 

Also, with a family account we should all be able to listen at the same time, right? 

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Re: Switch from premium to family: Error

Rock Star 24
Rock Star 24

Hey @growinemgreen,

 

What payment method are you currently using to pay for Premium?

 

Yes, all members of a Premium for Family plan will be able to listen to music at the same time because they will all have their own account 🙂

MaximRock Star 24
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