The explicit filter is terrible

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The explicit filter is terrible

-v4m_7pa12ewj
Casual Listener

Plan: Premium Family

Country: USA

Device: Any

 

I've enabled the explicit content filter on several of my kids' accounts (part of our family plan). However, this filter seemingly does nothing other than prevent them from playing a song already categorized as explicit. For example, my son ran a search for "fu**ing" (a word he heard from a neighbor today - hooray). Here's what that looks like:

-v4m_7pa12ewj_0-1617211410025.png

-v4m_7pa12ewj_1-1617211420513.png

Yes, I know, the terms say kids have to be older to have an account. But what's the point of an explicit content filter that doesn't actually filter explicit content across all mediums (songs, playlists, albums, covers, etc.)?

 

3 Replies

Re: The explicit filter is terrible

Jeremy
Moderator
Moderator

Hey there @-v4m_7pa12ewj,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

 

If that doesn't do the trick, can you send us the URI of the song so that we can have a closer look?

We'll keep an eye out for your reply.

 

Take care!

JeremyModerator
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Re: The explicit filter is terrible

-v4m_7pa12ewj
Casual Listener

I think you need to actually read my post.

Re: The explicit filter is terrible

Alex
Moderator
Moderator

Hey @-v4m_7pa12ewj,

 

Thanks for the reply.

 

Our explicit content tags are applied based on information we receive from rights-holders. We can’t guarantee all explicit content is marked as such.

 

We've recommended a clean reinstall of the app, to ensure that the devices of your younger family members are up to date and are synced up with the servers properly. This could affect search results.

 

Also - have you heard about  Spotify Kids?

 

Spotify kids is an app of playground of sound for young listeners, The app is full of singalongs, soundtracks and playlists made just for them. All the content there is specially curated for children 0-12.

 

Note: This is available for users with a Premium Family subscription.  

 

You can follow the steps provided in this article to report any content you find should have the explicit tag.

 

Hope this helps. Don't hesitate to reach out again if you have questions.

AlexModerator
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