The spotify is not loading but the music is playing

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The spotify is not loading but the music is playing

barulan
Casual Listener

I wrote already abot the glitch.

I have galaxy s10 android phone.

Chromecast, smart tv samsung

In my phone the spotify premium for family  is working perfectly  but once i try to broadcast on my tv I can see only annloying logo. The spotify logo. But the music is going and i can co troll it via the phone.

It happened after i swithced from premium to family premium. Before it was working good on tv.

Please help meeeee. Pleaaaaseee.

3 Replies

Re: The spotify is not loading but the music is playing

Rock Star 14
Rock Star 14

Hey there @barulan,

thanks for posting !

 

Can you please try logging into another account on your phone and try casting again? This is so i'll be able to understand whether there might be an issue with your account.

 

Thanks :)

OneByBooRock Star 14
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Re: The spotify is not loading but the music is playing

barulan
Casual Listener
Unplugged the chromecast for a day, reinstalled all apps amd it started to
work finally
Thanks.its over

Re: The spotify is not loading but the music is playing

Rock Star 14
Rock Star 14

Hey there @barulanm,

thanks for the update !

 

Glad to hear it works fine now.

Enjoy Spotify :)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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