Trouble to access family account - The Spotify Community

Trouble to access family account

The spotify says that i can not ne able to enter in a family account, but i live in the same place as the owner of the plan.

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2 Replies

Hey @user-removed,

I'd recommend reaching out to Support about this 🙂

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

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