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Trying to add my daughter's account to my Familiar Plan, but doesn't work

Trying to add my daughter's account to my Familiar Plan, but doesn't work

Plan

Premium

Country

Peru 

My Question or Issue

Everytime I try to invite my daughter, who lives with me, to my family plan, she try to accept the invitation but spotify mentions that it's not possible.

Only my wife is already added. I'd like to know why my daughter can not be added.

 

Reply
1 Reply

Hey @vhrodriguezs, help's here. 

 

If your daughter isn't able to accept the invite, remove the pending invite from your account page and try sending a new invite. If the same issue persist, try sending to another email and let your daughter accept from there. Just make sure she logs in on her own account. To be completely sure, let her log out from her account page before accepting so she'll be forced to log in with her own details. 

 

You can find more info about premium for Family here.

 

Hope that helps 🙂

 

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