Unable to accept family premium invitation

[Descendo]

Plan

Free

Country

Australia

Device

iphone 6s

Operating System

Windows 10

My Question or Issue

I have been trying to accept my friends invitation but it won’t let me join there family premium plan. Pls help

[Billy-J]

Hey @Descendo, and welcome to the community.

Hope you're doing great! 

I'm very sorry to hear this. Could you try accepting the invitation using a different browser or incognito mode? 

Let me know how this goes 🙂 

[Louverr]

If you live in the same address, try looking for some help with Spotify staff. They've helped me before and my problem was solved in minutes.

You can send them a message on:

Facebook: https://m.facebook.com/SpotifyCares/

Twitter (DM):

https://twitter.com/spotifycares 

Spotify Support:

https://support.spotify.com/contact-spotify-support/

Let me know if you need more help! Xx