Unable to join Family...

[JustinasM]

I can't join Family plan, I filled all information correctly (especially same family adress, zip code and so on). And still not working. I don't understand what is wrong?

Please help me.

[Billy-J]

Hey @JustinasM, and welcome to the community.

Hope you're doing great!

Sorry for the delay in replying - but no worries, hopefully I can still help.

Can you try sending the invite using a different email address? 

If that doesn't work, please send me a screenshot of the error message being shown.

I look forward to your reply 🙂