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Unwanted Premium Users

Unwanted Premium Users

Using Spotify Premium, USA, on my Iphone & Windows 10. 

 

Hello! I noticed songs popping up on my recently played list that weren't things I listen to, so I knew something was wrong.  I logged into my Spotify Premium for Family account and found names of people I don't know listed as users.  I was able to remove them easily, but how did this happen?  And how can I prevent it in the future?  Any help would be appreciated. 

 

 

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1 Reply

Hey @ericaelayne, help's here!

 

Thanks for reporting this. I'd recommend resetting your password here just in case.

 

If this happens again, I'd recommend checking out this support article for more info and the next steps to take.

 

I hope this helps 🙂

Billy-JSpotify Star
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