Using Spotify Family with young kids and Google Home

Reply

Using Spotify Family with young kids and Google Home

Jclay82
Casual Listener

Plan: Family

Country: US

Device: Google Home Mini

 

I'm an Apple Music user, but we finally made the leap to using Google Assistant and we bought 4 Google Minis throughout the house which we use as speakers in the kids room and as assistants to connect our Sonos Speakers. Apple Music counts devices, not users, so we've never had a problem having different songs playing simaltaneously in different rooms and on different devices. But I've recently made the switch to Spotify Family and have hit a wall. 

 

Number 1: My kids are 2 and 4 and I WILL NOT create seperate accounts for them on Spotify or do Voice Match with Google. I actively do NOT want them controlling their Google Mini. I want to use it mainly for lullabies and bed time stories to help them go to sleep. Here's our use case.

 

I tuck my daughter in and start her Spotify lullabies on her Google Mini by using Google Assistant. I tuck my son in and start his Spotify bedtime story on his Google Mini. My wife and I listen to Spotify on our Sonos system. Repeat every night. 

 

We tried this and got the jarring "Your account is being used on another device." 

 

I reached out to Google Home support and they blamed it on Spotify. Can someone tell me if there is a solution or if this clear gap is acknowledged by Spotify and on their roadmap? 

 

Thanks.

 

 

 

 

 

2 Replies

Re: Using Spotify Family with young kids and Google Home

TheDeniseChen
Regular

Hello Jclay82. 

My family had the same problem a couple of years back, my siblings and I, however, weren't that young, and we all ended up creating our own accounts to avoid the imminent fights of whose turn it was to use Spotify. I've been using Spotify for as long as I can remember, either with a shared family account, a free Facebook account, and for the last past 5 years a Spotify Premium account.

I'm sorry to say that, as long as I've been using Spotify it's always been like that. The idea with Spotify Premium for Family is to allow people who live together to not pay for separate subscriptions, I REALLY understand that you don't want to create accounts for your toddlers, but allowing multiple people to listen and use the same accounts openly would result in people not living together abusing the Premium for Family subscription, and I can imagine that is something Spotify would try to strongly avoid.
Consequently, I believe that they won't change the "only one listener per account" policy, but I also believe in Spotify as a very user-friendly oriented music supplier. Several solutions through customer suggestions have been implemented by Spotify. If you have any suggestions on how Spotify could solve your problem in a sustainable way for all parties (so they can keep us supplied with amazing music experiences), then you can always post suggestions for them! 

I'm sorry I couldn't offer a direct solution to your problem, but I hope I've at least given you some more information regarding your issue! 

Highlighted

Re: Using Spotify Family with young kids and Google Home

eaglex01
Visitor

Same problem here, did you find a solution?

 

thanks

SUGGESTED POSTS