Using Spotify Family with young kids and Google Home

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Using Spotify Family with young kids and Google Home

Jclay82
Casual Listener

Plan: Family

Country: US

Device: Google Home Mini

 

I'm an Apple Music user, but we finally made the leap to using Google Assistant and we bought 4 Google Minis throughout the house which we use as speakers in the kids room and as assistants to connect our Sonos Speakers. Apple Music counts devices, not users, so we've never had a problem having different songs playing simaltaneously in different rooms and on different devices. But I've recently made the switch to Spotify Family and have hit a wall. 

 

Number 1: My kids are 2 and 4 and I WILL NOT create seperate accounts for them on Spotify or do Voice Match with Google. I actively do NOT want them controlling their Google Mini. I want to use it mainly for lullabies and bed time stories to help them go to sleep. Here's our use case.

 

I tuck my daughter in and start her Spotify lullabies on her Google Mini by using Google Assistant. I tuck my son in and start his Spotify bedtime story on his Google Mini. My wife and I listen to Spotify on our Sonos system. Repeat every night. 

 

We tried this and got the jarring "Your account is being used on another device." 

 

I reached out to Google Home support and they blamed it on Spotify. Can someone tell me if there is a solution or if this clear gap is acknowledged by Spotify and on their roadmap? 

 

Thanks.

 

 

 

 

 

4 Replies
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Re: Using Spotify Family with young kids and Google Home

TheDeniseChen
Regular

Hello Jclay82. 

My family had the same problem a couple of years back, my siblings and I, however, weren't that young, and we all ended up creating our own accounts to avoid the imminent fights of whose turn it was to use Spotify. I've been using Spotify for as long as I can remember, either with a shared family account, a free Facebook account, and for the last past 5 years a Spotify Premium account.

I'm sorry to say that, as long as I've been using Spotify it's always been like that. The idea with Spotify Premium for Family is to allow people who live together to not pay for separate subscriptions, I REALLY understand that you don't want to create accounts for your toddlers, but allowing multiple people to listen and use the same accounts openly would result in people not living together abusing the Premium for Family subscription, and I can imagine that is something Spotify would try to strongly avoid.
Consequently, I believe that they won't change the "only one listener per account" policy, but I also believe in Spotify as a very user-friendly oriented music supplier. Several solutions through customer suggestions have been implemented by Spotify. If you have any suggestions on how Spotify could solve your problem in a sustainable way for all parties (so they can keep us supplied with amazing music experiences), then you can always post suggestions for them! 

I'm sorry I couldn't offer a direct solution to your problem, but I hope I've at least given you some more information regarding your issue! 

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Re: Using Spotify Family with young kids and Google Home

eaglex01
Visitor

Same problem here, did you find a solution?

 

thanks

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Re: Using Spotify Family with young kids and Google Home

nivvis
Newbie
I second this. There's no reason why we should have to create another email for our device or for our young child. I can't rely on having access to my music because of this. My son will want to play something while I'm at work and take my account.

Even if I made a separate email account and added it to my family plan, I'd have to make google use it all the time if I dont want to add my young son's voice to voice match. So in the end it means I would have to make an email for a robot, and then lose access to all my playlists on our google home.

What the heck?

I can say as an engineer, and as evidenced by other products (apple music mentioned above), Spotify could add a feature to allow multiple listening licenses per email. Let me pay for the licenses and alot them to whatever email I want!

Re: Using Spotify Family with young kids and Google Home

Moderator
Moderator

Hey there folks,

 

Thanks for posting about this here in the Community!

 

It's not possible for several people to listen to the same account on different devices simultaneously. 

 

However, other users have shared that they'd like to see an option to switch on Kid's Mode on their Spotify accounts to allow younger kids using their account. If this sounds like what you have in mind too, we'd recommend adding your +VOTE and feedback in this idea

 

For more details on how your feedback reaches Spotify, or how ideas get implemented, we'd suggest taking a look at this Spotify Answer.

 

On another note, you might also be interested in Spotify Kids. Right now, the Spotify Kids app is only available in a few select markets, so no worries if you're having troubles seeing it. We hope to have it available in other markets soon!

 

Hope this info is useful but don't hesitate to give us a shout if there's anything else we can help with.

 

Have a lovely day 🙂

KaterinaModerator
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