Verify Address

[ShohA]

Plan

Premium

Country

USA

My Question or Issue

My family and I live in a townhouse and we are on the premium family plan. I was asked to verify my address a week ago and I did. But, I got an email saying it couldn't be verified and I was kicked off the plan. It's the address of my house, so I don't know what happened. Help?!?

[Brunelicia]

Hey @ShohA,

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps!