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Why can not I subscribe to Spotify Family with Swisscom Natel Pay as a means of payment ?

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Why can not I subscribe to Spotify Family with Swisscom Natel Pay as a means of payment ?

Odracir
Casual Listener

Hi, I live in Switzerland and subscribe to Swisscom (telephone operator). They have an offer called Natel Pay that allows to pay a subscription through the mobile bill, but it only works for the premium subscription and I don't want to use PayPal. So I would like to know why this does not work on the family subscription ?

 

Thank you for answering me as soon as possible.

 

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Re: Why can not I subscribe to Spotify Family with Swisscom Natel Pay as a means of payment ?

Maxim
Rock Star 24
Rock Star 24

Hey @Odracir,

 

Thanks for reaching out.


Not all payment methods are available for every product. This can change with time, but right now, the payment method you'd like to use for Premium for Family isn't available. I can get your feedback passed onto Spotify about this 🙂

Let me know if I can help with anything else.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Solution!

Re: Why can not I subscribe to Spotify Family with Swisscom Natel Pay as a means of payment ?

Maxim
Rock Star 24
Rock Star 24

Hey @Odracir,

 

Thanks for reaching out.


Not all payment methods are available for every product. This can change with time, but right now, the payment method you'd like to use for Premium for Family isn't available. I can get your feedback passed onto Spotify about this 🙂

Let me know if I can help with anything else.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Why can not I subscribe to Spotify Family with Swisscom Natel Pay as a means of payment ?

Odracir
Casual Listener

Thank you for answering me

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