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Why can't I download my playlist?

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Why can't I download my playlist?

Casual Listener

 

Plan

Premium

Country

 Sweden 

Device

(iPhone 😎 

Operating System

(Windows 10)

 

My Question or Issue

 

So my account was hacked recently and when I got it back I had to restore my playlist because it was deleted and when I tried to download my playlist on my computer and it just says "wait..." and nothing happends but I can download the playlist on my Iphone. And I didn't have this issue before my account got hacked. 

I have premium so that isn't the issue. 

 

 

1 ACCEPTED SOLUTION

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Re: Why can't I download my playlist?

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! 🙂

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: Why can't I download my playlist?

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next! 🙂

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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