Wont receive the acceptance invitation

[a7_x3cxq-p0kw]

We made a family account but my dad can't get the acceptance invitation. We checked the mail and we send the invitation multiple times but he just won't receive it. Anyone know what to do? 

[Maxim]

Hey @a7_x3cxq-p0kw,

Can you try sending the invite again, from a different browser/incognito window?

Let me know if that does the trick. I’d also suggest checking that you’re following the exact invite a member steps here: https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/.

Keep me posted 🙂