address verification is incorrect

Reply

address verification is incorrect

kenneth_a_lee
Newbie

 

Plan

Free/Premium

Country

US

 

My Question or Issue

Address verification at first shows Street address.  When select verify, this changes to Ave.  That is not my legal address and is not correct.  Please fix or allow me to manually type in my address if you require it.  I cannot accept the wrong address as that is lying and would violate the agreement.

1 Reply

Re: address verification is incorrect

Mihail
Moderator
Moderator

Hey @kenneth_a_lee,

 

Thanks for reaching out.

 

There's a few thing you can try if you can't enter the correct address. We recommend to first try it via an incognito window. Sometimes data stored in your browser can cause such issues and this is an easy way to avoid it.

 

If that doesn't do the trick - give it a go on another device and best on a different network. This would let you bypass any issues related to to your initial setup.

 

Hope this helps. Keep us posted how you get on.

MihailModerator
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