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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
FamilyPremiumCanada DeviceMacBook Air, Google PixelOperating SystemiOS 10 I'm trying to access my users for my premium family account and it need me to update my address. I enter my address and it finds it properly but when I click accept/confirm add...
PlanPremiumCountryNetherlands/NederlandDeviceLTOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I ordered Spotify Premium Family a week ago and i paid the 1 eurocent to verify my e-mailadress. So i received the mail in w...
Plan: Premium/FamilyCountry: USA My Question or IssueIs it possible to see who on the family plan is actively using their plan? Everyone says they are, but if they aren't I'd like to kick someone off and give the login to another family member that w...
I have a separate premium account at the moment. If I were to join a ‘Premium Family’ , will my data of the music I’ve been listening to throughout the year be carried on when I join the the Family Premium, and unto my Spotify Wrapped 2020? Or will m...
Plan/PremiumCountryThe NetherlandsDeviceiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I had a Premium Account (iPhone iOS 13), switched to Premium Family and shared a playlist with the first family member (iPhone iOS 13). The playlist is not displayed to the family member. Another family member (minor, iPad iOS 12.4.4) will not see th...
I purchased a free trial of 3 months of Spotify Premium, it said the billing date will be 14/04/2020, but when I switched to a 3 months free trail of Family Premium, at first it said the billing date will be 14/04/2020, but now, whenever I view my su...
Hi! Me, my dad and my sister are thinking about getting spotify premium for family. My dad will have the main account. Since we are not sure about using spotify, we would like to use the three month trial. But there is one problem: my sister already ...
I sent one of my family members an invite but they didn't receive it. Can I send them another one or will it count as two people instead of one?
PlanPremium FamilyCountryItaly My Question or IssueHi,I've been wanting to add a member of my family to the Family premium plan. I've sent the invitation link but every time they try to enter our home address they get the message:"It seems like you'r...
PlanPremium FamilyCountryUnited Kingdom Device(iPhone 8, iPad, Desktop)Operating System(iOS, Windows 10.) My Question or IssueI have a premium family account and the "recently played" and "heavy rotation" list frequently contain all manner of **bleep...
Hi there - my husband and I currently live in the UAE. I recently upgraded to Premium Family and tried to send him an invitation. When he was unable to accept the invite I did some research to realize that my original account is set to the US and his...
Some time ago I was a family plan administrator, I had to undo the plan by changing my address, in the new place where I live, we are going to make a new family plan but, I have a doubt if I will have problems with my account. When we made the first ...
PlanPremiumCountryUnited StatesDeviceiPadOperating SystemiOS 12+ My Question or IssueHi there. I am a music therapist working at Seattle Children's Hospital in Seattle, WA. I am looking to purchase a subscription for our inpatient psychiatry and beha...
PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo, (I think?) My Question or IssueI pay for Spotify Family for my mum and me. We both have our own phones and she was gifted an Echo Show for Christmas. We both have our own profile...
PlanPremium FamilyCountry Australia My Question or Issueive just purchased premium family, how many downloads does each person get each month
PlanPremium FamilyCountryMalaysiaDevice(iPhone 5s)Operating System(iOS 12) My Question or IssueHi there. I am new to Spotify.I was planning to get Spotify Premium for Family, but few of my siblings are staying in their hostel which is like juz a few ...
Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der Beitritt zum Family-Abo immer noch nicht.Muss ich extra ein ...
PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiFist I have subscribed a premium individual subscription 12 months and I have paid 11...
In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info when promoted on their devices. Keeps telling me that...