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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Olá. Fazia parte de um plano familiar que foi cancelado por falta de pagamento. O titular realizou o pagamento e nova ativação do plano familiar, porém quando tento aceitar o convite, ele diz que "Só é possível trocar de Plano Premium Familiar uma ve...
Plan: Premium for FamilyCountry: Germany My Question or Issue Dear people at Spotify,I've been subscribed on the Premium for Family plan for a long time now and everything worked perfectly until today. I don't have access to Premium anymore since tod...
PlanFamily PremiumCountryTurkeyMy Question or IssueMoved to another adress about a month ago and started a new family plan with that adress. 2 weeks after i got removed from the plan while the other members had no problem. When they tried to invite m...
My son has been removed from my family plan and is not able to rejoin again. How can I get help with this? Even if I pay for a premium service it looks like Spotify provides**bleep** when it comes to customer services. How can I get in contact with S...
can we use the spotify for family, if the appliances are under one roof, yet the users come and go?
I've been trying to figure out how to get parental consent for my 11 yo son to set up an account, but I can't. I live in Peru. My account is *snip* and Im tryning to set up an accont for my son at *snip* I have a premium account.
CountryFinland My Question or IssueI moved from one household to another, I was part of a premium for family subscription in the previous household, but not the owner.I now created a new premium for family subscription, but while creating it there wa...
PlanPremiumCountryPoland DeviceanyOperating Systemany My Question or IssueHi,I've added my fiancee to family account, she was using it for a long time but in the mentime you've send her a confirmation email that she missed, she was removed from famil...
Recently my girlfriend has received an e-mail saying that the address was not correct and that she had to check that. We tried to, but at least in the Swedish support page says that one cannot update the address information while being on an account....
Poseo un plan Premium Familiar en la cual yo soy el titular, hoy (16/07/19) efectue el primer pago del plan, todas las subcuentas poseen acceso a premium, pero mi cuenta no, ya cerre sesion y volvi a abrirla, pero no poseo todas las caracteristicas d...
PlanPremiumCountry : France DeviceiPhone 8Operating SystemiOS 10 Hello, I have tried to invite my family members with the spotify family solution, but it doesn't work with the mail adress such as ...@ free.fr. Thanks for your respond.
Hola!Hace unos días mi hermana me agregó al plan familiar, pero después de agregar la dirección, le mandó un correo notificándole que el nuevo miembro no tenía la dirección del titular de la suscripción. Para solucionarlo, hoy me eliminó y al momento...
Necesito validar la dirección que tengo en mi cuenta, ya que en mi plan familiar indica que no es correcta a los miembros de mi familia. PlanFamiliarCountryMéxicoDeviceHuawei Y9Operating System(Android)
PlanPremiumCountrySverigeDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueGår inte att ansluta vårat andra konto?. Jag kan inte heller lägga in min adress på kontot?.
PlanPremiumCountryBelgiëDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 7 My Question or IssueIk wil mijn broer uitnodigen maar hij ontvangt de mail niet. Ik heb reeds getest om nogmaals de uitnodiging te versturen ma...
When I send an invitation for the family plan, the person receives an invitation in a name of a different person (not my name) and she can't join the family plan.
My husband is getting an error when trying to accept my invite to the family plan102- Oops something went wrong. Please try again.He's tried again and again...PlanPremium familyCountryUSADevice(Google pixel)Operating System( Android Oreo) My Question...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was wondering is there a Family Subscription Plan that includes Hulu?
Bom dia!Realizei a contratação do serviço Premium no dia de hoje, no valor completo sem descontos. Entretanto, o desconto para universitários somente me foi apresentado APÓS o pagamento do serviço. Neste caso, uma cobrança de valor integral está agen...
Hi. We have the Family Plan. My daughter got a new device and we cannot remember her username/info. When I log into my Family Plan, it only shows my info. How do I access the rest of my family's details? I will likely need to reset her password.