Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
-i have ordered a family premium. My son, lives in our adress, but is currently in stundent exchange for three months. The home addres is still the same. Is he a valid family member. I saw simil student question, student living technically homer, tem...
Salve,Non so perchè il giorno del rinnovo di premium family ha cancellato tutti i membri, tranne la sottoscritta, e da errore quando loro schiacciano per accettare l'invito. Quale può essere il problema e come posso risolvere?Grazie millePs: messaggi...
My dad created a family plan a while ago and nobody can be part of it. When he sends his invite to me it says that the invite was from someone else's name. Not only that, we can't enter his plan no matter what address we put in when we are asked to a...
I live in the same house, same adress my abo was cancelled bc i didnt reply to one of their mails now i cant accept the new invitation
I do not know how my family members can verify that we are in the same address? Where can we check what is our registered address?
I have a problem with the invitations in the family plan, when I send the invitations and my brothers try to accept, the web puts a message that it is not possible to accept the invitation.I already tried to send the invitation again and canceling it...
O pagamento de duas contas que pago pelo meu cartao de credito foi debitado da minha conta, porém continuo recebendo mensagem, onde dizem que o pagamento ainda nao foi feito. Como proceder?
Good afternoon,I understand that upgrading my current account to a family account would save all of my playlists and saved information would go with me, but would it be possible to merge another accounts information to the family account? For instanc...
The invite I've sent to my girlfriend, who lives at the same residence as me, is not working. Would there be any setting existing outside of the spotify app which would limit her from connecting?
Bom dia. Eu possuo o plano familiar através da minha esposa, mas o pagamento está caindo no meu cartão e no cartão dela. Fui verificar na conta dela aonde estava apontando a forma de pagamento e estava direcionado para o cartão dela. Gostaria de sabe...
After i Updated to Spotify Family and did my family as apart of the family, my friends feed won't update anymore and does my family's friend feedsAny Idea how to fix this problem?
Öğrenci olarak satın aldım para hesabımda çekilde premiun hesaba geçmedi yardım lütfen
Eu alterei a forma de pagamento trocando o cartão de crédito porém meus familiares desapareceram do plano familiar. O que fazer?
Cadastrei 5 pessoas no plano familiar e todas sumiram. Agora nao consigo cadastra-los novamente.
Diversas vezes tento fazer a assinatura do plano familiar, porem em nenhuma delas finaliza, para mim informa "Falha no pagamento, tente novamente" porem já faz mais de mês isso, já troquei de nevegador e etc, completei os dados conforme o titular do ...
Hi,Curently I have a student account and I would like to subscribe to a family account till next october when I will go back to student. Is it possible ?In fact, my sister cannot yet subscribe to a student account but can do it in october.Who can hel...
i just set up a family plan account . I have sent invites to my wife, son and daughter that all live with me. My son and daughter received their invites but my wife hasn't received hers. I have double and tripled checked the her email and everything ...
MerhabalarÖğrenci üyeliği almak için kart bilgilerimi doldurdum sonrasında öğrenci olduğuma dair dosya isteyince bende sayfayı kapattım sonrasında tekrar bilgilerimi girdim ve hesabımdan 2 kez ücret kesilmiş gözüküyor birinin iadesini nasıl alabiliri...
Hola solo por una duda, acabo de contratar el plan familiar y quería saber si las demás personas que agrege podrán ver quién está agregado en la cuenta o solo yo (administrador)No quisiera que vieran quien está agregado a la cuenta familiar quisiera ...
I am trying to get to my hulu page from spotify and there is no "Go To Hulu" button. It says that hulu is connected but if I go to the spotify website it is not linked to my account. Please help!