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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I am in a free trial individual and want to change to family premium. It says I am not eligible.
PlanPremium FamilyCountryUSADeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhy are random songs playing when I select a private playlist I made that contains hundreds of songs I chose. I have no option to even delete these AWFUL songs Sp...
PlanPremiumCountryUSADeviceIphone 12Operating System My Question or Issue My husband is the Owner of the family plan. He has 3 playlist and I have 20. We want to transfer most of my playlists to our child. However, when we go to her Settings and it o...
I'm traveling with my family, I change my plan to a family plan, but I can't include the new members because of the adress, we will be on the road for the next 3 month, any idea?
She puts the same address as me, we are both living here and The app doesnt let her Access her account.
Actualmente me encuentro en un plan familiar, la persona encargada del plan no la puedo contactar para que me elimine, trato de cambiar al plan gratuito y me sale un error. Como puedo solucionarlo? como me puedo salir del plan familiar en el que actu...
I want to turn of the filter for one of my family members, but the switch to toggle stays grey both ways. Not sure why? I think it is stuck on block.
PlanPremiumCountryUSA Device Operating System My Question or IssueMy daughter has lost her access to my premium family plan, why is that?
I just cancelled my duo premium plan. My father invited me with a link to join his premium 6 member family plan. However, the link does not work once I put our address in and clicked confirm. The error says "There is a problem try again later." I hav...
PlanPremiumCountryUSA/ItalyMy Question or IssueI cancelled my old US card, so I need to update to my new Italian card. When I change the country and the address on the payment details it defaults me back to the individual plan and won't let me go bac...
PlanFamilyCountryCanadaDeviceiPhone 11 Pro - spare device, with no email/messenger/whatsappOperating SystemiOS 16.6 My Question or IssueI'm following the steps on how to "manage your family plan", but can't send an invite to use the spare spot as the...
Hello,I already have a premium duo account with my husband, and my daughter has her own premium account. We would like to subscribe to a family account, so my daughter sent me an invitation, but I have this message "An error has occured" ... What cou...
PlanPremiumCountry thailand Device(iPhone 13 pro)Operating System(iOS 16,.) My Question or IssueIs there any ways i can check who were my family members in the previous premium family package because this year i've changed to a new family member. rig...
I had cancelled my individual plan today but cannot get the family plan even though I cancelled the original individual plan
Hey, I cannot accept an invite by link to a family plan, I've tried multiple times on different days, different browsers but the error message "There was a problem, please try again later" keeps popping up. Any idea?
Soy admin de plan familiar, cuando nos suscribirnos elegí pagar por mes pero quisiera pasar a prepago por 6 meses y no encuentro la manera de hacerlo.
PlanPremium FamilyCountrySingapore DeviceiPhone, oppo etc. My Question or IssueBuggy Invite link. I have several issues just trying to invite my family members into the premium plan.First off, I can only send an invite link to my family members. This...
Hi, I've been trying for several days to add my husband to my family premium subscription without success. Every time I send the link to him and he tries to connect it says "an error has occurred, please try again later".We've tried uninstalling the ...
Plan: FreeCountry: HungaryDevice: Motorola G31 Operating System: Android I received an invitation to our family account, but after typing in the address, the app tells me I can't join because I'm abroad. I checked and my location is correctly set, th...
I bought a Samsung device and it included a trial for 3 months of Spotify Premium at no charge. It gives me instructions on how to activate it but the option for activation is not seen in the screen to activate it. Through Spotify support, they recom...