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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily PremiumMy Question or IssueSigned up for new family premium account. Had a Vodafone version before. Cancelled the premium subscription, moved to free then signed up for a new Family Premium.When my wife signed up under the invite I sent, w...
Me suscribí al Plan Familiar Premium y me cobraron el precio de Spotify Premium y sale que a fin de mes me cobraran lo del Plan Familiar. Por qué me cobrarán dos veces? Qué puedo hacer para que no lo hagan?
PlanPremium FamilyCountryDenmark My Question or IssueMe and my husband have moved in with my brother recently with two premium family accounts between us. My husband moved to my family account a month ago, but now we want to move to my brother's. If ...
PlanPremiumCountryGermanyDeviceHuawei P30 Pro; Desktop PCOperating SystemAndroid 10; Windows 11 (Build 22621.2070)My Question or IssueSo today, I bought the Spotify Premium Family subscription. I went on and tried to share it with my sister. She logg...
PlanPremium FamilyCountryNetherlandsDevice(iPhone 13pro)Operating System(iOS 16) My Question or IssueHow do I change my premium family account to a duo account? I can not choose that option in the app under ‘account’, even that i am de head/owner of ...
PlanFamily CountryUK DeviceSamsungOperating SystemAndroid My Question or IssueMy ex is the manager of our family Spotify account. She has removed me and I don't know the password to log in. How can I access my playlists if I sign up again with a diff...
I had duo with my brother but my mom bought a family subscription and we cant join. it says that we need wait 12 months to join to family. Please help
hi, i can ´t log in to Spotify family. we just needed to change the account owner and 2 people can't log in there now. what should I do with it?
Plano: família País: Brasil Dispositivo: xiaomi redmi note 8 Sistema Operacional: Android Problema: minha irmã não consegue acessar ao plano família pelo link de acesso, toda vez que ela vai colocar o endereço aparece que deu problema e pra tentar no...
Hi, I’ve lost the account details of the ownership account of my family subscription. I have a normal family membership account with the same username (pjer010) as the ownership account. I don’t know from which mailadres I’ve used for the family owne...
I am trying to set up an account to join a family account set up by my dad. When I tried to create a new account I was informed that my email has already been used. I managed to reset the password and log in but it was set up by someone in Chile and ...
Every time I enter the address of the residence in order to access the family plan I am informed that I am not in the same residence, when I am. Please help.
We have family premium. My mom did receive the invitation en accepted it. But when she is on her spotify app, then when you go to account. It says that her account is still an free account. So what to do??
Estoy intentando comprar membresía premium familiar y no me deja contratar con mi tarjeta de débito.Pongo todos mis datos correctos pero no me deja hacer el pago, me sale error.
Premium IndividualCanadaDeviceiPhone 14 Pro and Macbook ProHi, I've paid for spotify premium individual yet nothing has changed. I've tried verifying my email, logging out and back in, logging out of all devices, waiting several days (its been about ...
Hello, I am changing country and with it from one Premium-family subscription to another. The FAQ tells me I should change my payment method to belong to that of the new country to be able to change the country, but my payment card will still be the ...
I am member of a family Account. I moved and want to leave the account without ending it for the others and without asking anyone to kick me out. How can I do that? Thanks for your help!
I'm planning to switch from duo to family. I'm aware that if you leave a spotify family you may have a cooldown for year. What I'm trying to ask is will the subsidiary accounts receive a cooldown if the host switches plan from duo to family
PlanPremiumCountryGermany DeviceSamsung S22 UltraOperating SystemAndroid 12 My Question or IssueHow to use Voice Match with the correct Spotify account? We have a lot of GoogleHome Speakers and a Spotify Family Account with 6 members. But everytime w...
wait. Then what's the point of family and how do I utilize it effectively so that I am not making my wife listen to what I am when she is in th car?