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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Good morning,I've been paying for a family premium account for years. We all live at the same address.Suddenly, this morning, my sister was excluded. She's received a mail informing her that the account owner (me) has not confirmed the address. The a...
PlanPremium IndividualCountryNorth MacedoniaDeviceGoogle Pixel 6aOperating SystemAndroid 12 My Question or IssueI had a Family Premium with 3 household members (myself, wife and son) where I was a the plana manager. I cancelled it and I myself left t...
PlanFamilyCountryGermanyDeviceSamsungOperating System Android I just changed from Premium Individual to Premium Family and invited my husband who already has an account and uses Spotify for free. When he opens the link in the invitation he needs to s...
PlanFree/Premium (wanting to join family plan)CountryBrazil Device(Macbook Pro - using Ventura 13.3 operating system) My Question:Hi, I recently moved to Brazil and want to join my family here's family plan. The problem is when I was in Australia thi...
I have a Spotify premium individual account that renews on the 25th. I am looking to purchase a Spotify family account but I don't want it to renew until the 1st of every month. I understand that when I cancel my Spotify premium I lose my downloaded ...
I had a problem with the app on my phone, which led me to uninstall and re-install it. When I re-installed Spotify, I couldn't find my plan member playlists and am logged in with the plan manager's playlists.
When I click the 'Accept Invitation' link it comes up with a blank screen and no 'redeem' button. My children did not have this issue so why have I and how do I get round it?
I have a family account and my son (11) should not watch the videos. How can I stop playing musicvideos @ his account?
Spotify is saying I have premium individual due to Vodafone. I cancelled that contract and I shouldn't have Spotify premium, Vodafone says they have cancelled, Spotify is showing its not cancelled. I want to upgrade to a family plan but I can't due t...
Premium Family Account with 2 Kid's Accounts. Kids Accounts set to OLDER KidsUsing iPads but has nothing to do with issue/question. Is there a setting/option that I can share a Playlist with my kids from my open/unfiltered Master Account that will ap...
My ex-wife and I are divorced, with our sons officially registered at her place, while staying at each parent 50% of the time.I'm having a Premium account for multiple years, but I would like to give an account to my sons as well. I'm fully aware tha...
I have a family premium plan. My daughter moved out and so no longer qualifies for a family plan. How does she get her own single plan? If I remove her from my family account and change my plan to a single plan will she lose all her content when she ...
Recently got premium duo and added my boyfriend. However, his end says that I am blocking explicit music. I do not have explicit music blocked on my account, and I can not find where I were to edit it on his account. The 'Premium Family explicit filt...
hello, my name is joao roberto and i'm trying to add someone to my account, she lives with me and i don't agree with what i should do
PlanFamily PremiumCountryBrazil DeviceiPhone 14 PRO MAX Operating SystemiOS 10 My Question or IssueEven I´ve the Family Premium I hear commercial ads when I connect Spotify in the car. Shouldn't they be hidden?
My partner and I have duo plan for a while now. I am currently visiting my family back to my country and he lost his access. What can we do to fix it?
Preciso mudar a data de pagamento da minha conta.
Besides my wife and my sis, I own 3 different residences (Beach house, cottage) where I used to have Spotify, they are all mine! I used to have my personal, one for my main home TV (1), one for the Alexa at my beach house (2), another Alexa at the co...
We have moved from one country to another. When I try to change countries (and, accordingly, the payment card), I am redirected to another page, where the default premium plan for one person is automatically selected.From the same window, you can cha...
Hi I have a spotify premium and need know why if I'm using my daughter and my wife can't listen others song. For example when I'm listening any song and they try to listen something they can't because I'm conected first. Please let me know how can fi...