Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryIndiaDeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueI have a 12 months Spotify Premium Family Plan. I plan to move to the US and will be staying there for atleast 6-8 months, whereas other family members will be here...
I only use my Samsung device and do not have a laptop or desktop computer, how do I send the "join family link" to my family members?
hace varios años cree mi cuenta, y puse otro mail como titular y me agrege con mi otro mail como miembro (ni idea porque se ve q no entendia mucho) desde ese momento estoy pagando el plan de 6 personas (mi flia) pero nunca les mande la invitacion par...
Cann I join another spotify family plan immediately since I got kicked of my previous spotify family plan ?
Ya me agregaron a la cuenta familiar pero no estoy en el plan sigo apareciendo free
Tengo plan familiar premiun y la estoy pagando ahora me sale que estoy en una cuenta gratuita y no es la mía x q cada mes la pago y aparte me borraron mis archivos , me siento estafada x ustedes
I have a duo plan, but would like to join a family plan as we moved back to our family house. But always when I type the address and confirm it, it says that "A problem has occurred. Please try again later.". But it's been more than a month already.....
Plan: FamilyFree/Premium: PremiumCountry: Netherlands My Question or Issue:I want to switch from one family plan (which I was on with my flatmates) to another family plan (with my actual family). When I try to cancel my subscription, Spotify tells me...
Hi,a family account is linked to Alexa and when I tell Alexa to play a song by artist, it only plays the artist radio. Any idea how to fix this?Michael
Quise obtener el premiun pero me dijo que ya se había utilizado esa cuenta y despues me realizó el cobro de 20 pesos a cuenta
I'm paying for a family subscription plan but from 4 people, only 3 people can access the premium features. I have sent the link to 2 other members and after address verification they had access. My father however, also successfully verified the addr...
This person put in our adress correctly, and when I want to join them and put in the exact same adress, spotify can not find it.
PlanFamily PremiumCountryCanada My Question or IssueI am trying to understand why as a subscriber for many years I am not able to use a gift card that was given to me for Christmas.Reviewing the terms and conditions after unsuccessfully trying to add...
Como puedo ver el link para poder enviárselo a las personas que se unieran al plan
spotify has recently stopped working with my BMW idrive, the spotify app does not show any more on the BMW car screen, it worked ok until last week, i think there is an issue with the latest spotify update on my iphone?how can this be corrected?
My Question or IssueI subscribed for a family premium plan with my family in Peru, but I’m current in England for visit and my premium plan was reconfigured and now I have free plan, I don’t know what to do because I’m paying for family premium plan....
Preciso confirmar sobre o pagamento de janeiro e a cobrança desse mês
PlanFamilyCountry UK/France Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up in the UK a few years back and now I've moved to France (I signed up via goog...
My premium family plan expires on May 1, 2023. On my account page, the message says "Your Premium Family ends on 01/05/23. Subscribe now to keep the music going without top ups." and then gives me a button below that for "Subscribe". When I go throug...
a member was removed from my premium family plan without my consent, now she has free plan and I’ve been trying to join her again but Spotify doesn’t allow her, it’s says that she can’t join other plan in 12 months but she was in this same plan as al...