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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
My premium Family account has been set back to Free by telphone company KPN in the netherlands, but I have my premium family account contracted with spotify and not KPN! KPN said they cant help me anymore because I'm not their client anymore. I can't...
My wife and I share a single account in a family plan. We listen primarily at home and when my wife is in her car. If I am at home and my wife is in the car, we cannot both play music. I would like to set up a separate, but initially identical accoun...
Right now, my son and I have separate profiles, I as the manager and he as a Member. Thinking about adding my wife, upgrading to Family. Would my son's profile, along with all of his playlists, be deleted? It says this: "The other person on this plan...
I upgraded my free account to a Family plan. I finished the initial payment of €0,01 because of the free month (the payment evidence is in my account) but apparently I didn’t finish the address question in time. Now I’m unable to finish the process s...
I own a family premium plan and so far my family members have been able to connect, but it hasn´t been working for one of them. We´ve been trying, by putting the address exacly as I have it but he´s still getting free and listening to commercial, how...
Premium Duo Address verification does not work with absolut identical address. This was checked on same computer with this both accounts and same address. Checked with Mobile phone and additional a failure was send "..different country.." but the adr...
"Your addresses didn't match" - issues with users accepting invites to Duo/Family plans. Address was absolute identical and was tried with same Internet IP but normaly we have different.
Cada vez que me uno al plan premium familiar, luego de dos dias de uso al entrar a la aplicacion me dice que el pago no fue realizado y que debo volver al plan gratuito, pero el pago si esta hecho. Ademas a mis otros familiares les funciona
PlanPremiumCountryUS DeviceiPhone My Question or IssueI had an awful experience adding my daughter's email to our family account. While on vacation, we decided to let her listen to Spotify by trying to add her account. Unfortunately, the address chec...
Estou tentando assinar o Premium, mas não aceita os cartões de crédito e débito na página do Spotify para tal fim.Já tentei até a opção de boleto, e a página não funciona.O que fazer??
Dear all,I'm logged-in in my account but I'm not able anymore to modify any accounts like add or delete one. How can I find out who the account manager is and how can I login when I doesn't have anymore the login data?Kind regards
We have a family plan and my sister is the manager. There is an issue for the mobile app for both me (Android) and our mom (iphone). When I open the app it says that my premium subscription has been canceled and I can choose to renew or use Spotify f...
I have problem with two members of my familiar plan, my wife and my sister could not update the address and now they are blocked by 12 months. OMG we got covid for the first time and we were rest by 2 weeks, this is not fair
The Premium Family page just keeps loading and doesn't open. I can't manage my Family plan.
Na data do dia 01/01/2023 o Spotify descontou o valor da mensalidade do meu cartão de crédito porém no meu painel de conta está aparecendo problema com o meu pagamento, sendo que está descontado do cartão
Pagué el plan familiar, envio el enlace para que 2 personas se unan, sin embargo les permite conectarse y luego de unos minutos les aparece un mensaje que dice que el pago no ha sido procesado, en mi tarjeta ya se hizo el rebajo por el pago del plan.
Hey, we do have a family account, the master user is still using my credit card. Now I would like to cancel the account (I'm only a member), so how could I do it? With the master user I'm not in touch anymore, but she has my credit card data. Now are...
I added my daughter to my family plan which is showing up on the list of added accounts but won't let her listen to her playlist properly, it just still says shuffle and has adds etc. Any ideas why? And how to correct this?
Ayer cancele mi plan de suscripción individual y contrate 1 de suscripción duo anual, el problema surge que me sigue apareciendo que estoy en plan individual hasta el 11-01-2024 siendo que tengo el recibo de un plan duo.Tengo el comprobante y todo pe...
When I choose Premium Family I get a blank screen and there's nothing else coming up later.