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cambio de cuenta

cambio de cuenta

Plan

Premium

Country

Mexico 

Device

xiaomi mi a1

Operating System

Android one

 

My Question or Issue

Ya cancelé mi plan familiar y regresé a free pero necesito cambiar mi dirección, por lo que entiendo la unica manera es creando una nueva cuenta, pero no quiero perder mi música, ¿cómo evito esto?. ¿Hay alguna forma de crear una nueva cuenta y recuperar mi música?

Reply
1 Reply

Hey @ArantxaGally,

 

Hope you don't mind us answering in English. You're right about this. it's not possible to change the address of an account, and you have to create a new one which is described in this help article.

 

If you create a new account, and want your playlists transferred, there is a workaround for that which is described here.

 

Let us know if that works out for you, and if there's anything else 🙂

 

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