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can't find premium family info


can't find premium family info


I have Family Premium and, as the admin, i have been able to invite 3 family members.  However, now, when I click on my profile to get another invite sent out, there is no way to access the family plan area.  I can't see who is on the plan, can't send invites, can't remove anyone... nothing.  And, of course, you can't communicate with AnYBODY from Spotify.  Quick as &%$# to take my money, but no way to get an answer.


WHen i try to "edit profile", all i get is an "Oops, something went wrong" message.  Well, no **bleep**!!!  I could have told you that!!!

1 Reply

Re: can't find premium family info

Rock Star 23
Rock Star 23

Hey @tboothe, thanks for reaching out to the Community!


For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JRock Star 23
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