de familiar a free

[melamartok]

Estaba dentro de un plan familiar y por segunda vez, sin previo aviso me han sacado del plan. Cuando me intento volver a uninr al plan familiar no dejan, dicen que no pueden confirmar la dirección. La última vez me tuve que crear una cuenta. espero que me lo solucionen.

[Luke]

Hey @melamartok,

Apologies for the late reply, but maybe I can still help 🙂

It could be that you entered another address the Family Plan owner entered when you accepted the invitation. This could cause that you were removed from the plan.

You can find more helpful information on the Family Plan here.

Let me know how it goes and 

Have a nice day!

Luke