I decided to upgrade from premium to family. I naively filled the address without thinking it was going to be asked every member and that I wouldn't be able to change it or read it later.
Address required to fill both first line and street number. I didn't provide any street number as I don't have any.
I sent the first invite to my wife and the confirmation form forces you to provide one which we don't have.
I went back to the settings on the desktop website. No option to read or edit what I actually provided earlier.
I checked the forums and help support and the suggestion is to cancel family and re subscribe.
I go to settings and do so, but it fails saying payment method is invalid. But I've been using the same method for 6 years in a row at least.
I go to the payment settings and it doesn't let me change from paypal to card.
Now I cannot even recover premium. I'm locked in the basic account.
Please I want to stay premium, please spotify stop wanting your users to run away!!!