family premium no slots to add family members

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family premium no slots to add family members

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My Question or Issue

Hi, I changed from premium to family premium yesterday, I have sent a link to my wife but it wont add her to my family group saying you already have family membership but she hasn't shown up on my family account list, also there isn't any slots under the account manager?

 

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Re: family premium no slots to add family members

Rock Star 22
Rock Star 22

Hey @chilli76, thanks for reaching out to the Community!

I'll be happy to help you.

Could you try sending your wife another invite using a different valid email address? 

 

Also, the Premium Family plan is good for you and up to 5 other members. If 5 people are on the plan, then you won't be able to add anyone else.

 

Let me know how this goes 🙂 

Billy-JRock Star 22
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