i upgraded to family premium

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i upgraded to family premium

anitavince
Newbie

i sent the invites to the family members but when they accept, it doesnt upgrade them to the family plan, because only one device can play online music at a time. i dont understand why it wont accept the invitations. clicking on the invitation just sends me to a page to manage my subscription or to add or remove family member and resend me to resend an invitation so im going around in circles.

1 Reply

Re: i upgraded to family premium

Rock Star 24
Rock Star 24

Hey @anitavince,

 

I'd recommend telling your family members to only click on the invitation link when they're actually logged into their own account.

 

Let me know how it goes.

MaximRock Star 24
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