my husband get blocked from family membership

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my husband get blocked from family membership

ccerenika
Newbie

Premium

Turkey

Iphone 7 

iOS 11.4.1

I updated my account from Premium membership to Family Premium membership last week. I invited my husband to Family Premium membership and this invite has approved. but later his membership was cancelled all of sudden by saying "address cannot be verified" but since he is my husband we are staying same HOUSE  as you guess :) Could you please help me urgently as we can't use the application because of it?

1 Reply

Re: my husband get blocked from family membership

Rock Star 11
Rock Star 11

Hi there,

 

In this case, I suggest you get in touch with the Spotify Cares staff. 

You can find some more info here on how to do this.

 

I hope this helps! :)

BruneliciaRock Star 11
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