no matter what I do I can't login or invite family members

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no matter what I do I can't login or invite family members

nukvar
Casual Listener

Plan

Premium

Country

Israel

Device

asus zenbook

Operating System

Windows 10

 

My Question or Issue

when I click on the link to add members - I don't see anything. 
I can't use my family membership

ביאור 2019-10-22 110031.png
3 Replies

Re: no matter what I do I can't login or invite family members

Moderator
Moderator

Hey there @nukvar,

 

Thanks for reaching out about this here in the Community!

 

Just to confirm, are you on a Premium Individual subscription at the moment? 

 

Keep in mind that Premium Family is not currently available in Israel. This would explain why you're having troubles adding any family members. 

 

If this is something you'd like to see in the future, we'd recommend adding your +VOTE and feedback here. We'd also suggest taking a look at this Spotify Answer on how ideas get implemented.

 

Hope this helps clarify things! Don't hesitate to give us a shout if there's anything else.

 

Have a lovely day :)

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: no matter what I do I can't login or invite family members

nukvar
Casual Listener

Really ? that's too bad.

Why not ? the service is already here

Highlighted

Re: no matter what I do I can't login or invite family members

Moderator
Moderator

Hey @nukvar,

Just to follow up on what @Katerina said, you can vote for this idea to show your support for bringing the Family plan to Israel :)

 

Let us know if you have any further questions - we'll be right here!

PeterModerator
 
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