not possible to add spouse (same household!) to spotify family

[bivvo]

Plan

Premium

Country

Germany

Device

Samsung Galaxy S8

Operating System

Android 8.0

My Question or Issue

Hi there,

I have a premium plan and have sent an invitation to my wife - of course living in the same houshold. After submitting the registration form an error occurs, referring to the FAQ. 

This is really weired, as I am paying for a service which is not working properly. 

Thx for help.

[Katerina]

Hey there @bivvo,

Thanks for posting in the community about this.

Just to confirm, do you see an error code when that error message appears? 

We'll be looking out to your reply 🙂

/K

[bivvo]

Hi,

Thank you for your response. Iwas able to fix it with the help of Spotify chat customer support. 

Cheers

[Katerina]

Hey there @bivvo,

Thanks for keeping us in the loop 🙂

Glad to hear everything is working as it should now!

Have a nice day

/K