payment turkey with mastercard

[Broncky]

Plan

Premium family

Country

Turkey

Device

heuwai p30 pro / PC

Operating System

windows / android

My Question or Issue

hello i have an turkey account and turkey mastercard also located in turkey b!ut when i wanna add my payment it always do nothing and can't get an error code or something why ?

can it be something on the end of the bank ? 

[Billy-J]

Hey @Broncky, thanks for reaching out to the Community!

Are you trying to update your payment method? If you are, could you try checking under 'Trying to pay for an existing subscription' section here? There will be some troubleshooting steps for you to follow.

Let me know how this goes 🙂