Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

premium family - how to assign a specific device to a specific user ?

Solved!

premium family - how to assign a specific device to a specific user ?

Plan

Premium Family

Country

Germany

Device

(iPhone 8, Phone 7, Windows PC, Sonos) 

My Question or Issue

I have a premium family account - how to assign a specific device to a specific user ?

Reply

Accepted Solutions
Marked as solution

Hi @nadasurfer,

 

This is not how it works. With family you can setup multiple accounts and each account can logon to multiple devices. You logon to a device by opening the spotify app and logon with an account.

 

Regards,

René

View solution in original post

3 Replies
Marked as solution

Hi @nadasurfer,

 

This is not how it works. With family you can setup multiple accounts and each account can logon to multiple devices. You logon to a device by opening the spotify app and logon with an account.

 

Regards,

René

Hi René,

thank you for your reply. I did set up different accounts, but maybe some family members did log on with the wrong user. I'll check but I think I know now what I have to look for.

 

Thanks!

 

Andreas

Hi @nadasurfer,

 

Ok, if you need any help, let us know.

 

Regards,

René

Suggested posts