I am in the military living overseas with my family. My address doesn’t come up. I tried entering the address manually but when my family enter the same address this is the message that I get:
You need to live at the same address It looks like you’re trying to join Premium Family from a different country. Premium Family is only available for family members that live together. Try again when you’re at the same address. What can I do to add my family?
Sounds like the other family members could have a different country in their accounts. Check the country you have in your profile here. Send them the same link too, so they could check if the country in all accounts matches.
If not, this article can help them change the country to the right one.
Let us know how it goes!
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