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spotify duo premium ad

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spotify duo premium ad

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I'm on spotify family and i keep seeing the premium duo ad. I do not want to see it everytime i launcht the app since i already have premium. Please give an option to turn that off.

 

Screenshot_2020-07-12-20-30-12-02_0438eb925998df20b3482ec25499d226.jpg
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Re: spotify duo premium ad

Rock Star 23
Rock Star 23

Hey all,

 

Could you try a clean reinstall of the app following these steps?

 

Let me know how this goes!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: spotify duo premium ad

Rock Star 23
Rock Star 23

Hey @larkie11, thanks for reaching out to the Community!

 

Could you try logging out > restart device > log back in? It shouldn't occur after you do this, and if it does - let me know what your subscription status says here and I'll take a look.

 

Hope this helps!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: spotify duo premium ad

Visitor

I have the same issue. I've tried logging out/in again and I have checked that my subscription is premium.

Screenshot_20200718-074005_Spotify.jpg
Highlighted
Solution!

Re: spotify duo premium ad

Rock Star 23
Rock Star 23

Hey all,

 

Could you try a clean reinstall of the app following these steps?

 

Let me know how this goes!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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