spotify family plan house address

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spotify family plan house address

giorgetti_s
Newbie

Hi there, one of the member of the family has put the wrong address. Now he is not in my family anymore. If i try to invite him again to put the correct address the access is denied anyway. How can we solve this issue? 

Plan

family 

Country

 italy 

Device

every device 

Operating System

every device 

 

My Question or Issue

 Hi there, one of the member of the family has put the wrong address. Now he is not in my family anymore. If i try to invite him again to put the correct address the access is denied anyway. How can we solve this issue?

1 Reply

Re: spotify family plan house address

Rock Star 11
Rock Star 11

Hello @giorgetti_s!

 

Sorry to hear you're having trouble with this. No worries though, I'll be happy to help. I'd recommend checking out this Support article for more info on how to change your email address.

 

I hope this helps, have a nice day, Jose :)

Jose_MRock Star 11
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