Abonnement etudiant

[gregouz]

Bonjour,

J'ai  essaye de souscrire un abonnement au tarif etudiant malgre le fait de ne pas avoir mon etablissement dans la liste. J'ai quand meme ete debite de mes 4.99€ mais je n'ai acces qu'a un compte spotify free pouvais vous me renseigner.

Merci

[Daisy]

Hey @gregouz,

Welcome to the Community! Hope you don't mind our reply in English.

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂