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Plan
Free to be Premium for Student
Country
Hong Kong
My Question or Issue
Hello, I just got verified by SheerID stating that I'm enrolled in an accredited university, which is the Chinese University of Hong Kong in my case. However, when I go on and try to register as a premium user, I have been charged in British pounds, in the fee for UK students (£4.99). I have used my Spotify account (Spotify Free) in the UK before but the country in my setting has been changed to Hong Kong as I am now in Hong Kong and enrolled in a Hong Kong institution. Hence, I believe I should be charged the fee for Hong Kong students.
I would appreciate any help with the issue above.
Thank you very much, Happy New Year!
Hey there @n1998,
Thank you for your post here in the Community.
Can you confirm if you're using a British card to pay your Premium Student with or not?
We'll keep an eye out for your reply.
Cheers!