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Can't Purchase Premium

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Can't Purchase Premium

Casual Listener

Plan

Free

Country

USA

Device

Samsung Galaxy S20

 

My Question or Issue

I'm trying to upgrade to premium, but I keep getting the error message that says I have done the trial before (which I have, four years ago). My issue is that I can't figure out how to buy it without getting the error message and it's frustrating

Spotify err0r.png
3 Replies
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Re: Can't Purchase Premium

Rock Star 24
Rock Star 24

Hey @Deemuu ,

 

Thanks for reaching out.

Can you give this link a try? 🙂

 

Let me know how it goes.

MaximRock Star 24
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Re: Can't Purchase Premium

Casual Listener

Is it possible that I can get the student discount and not the regular version? I already verified myself as a student yesterday

Highlighted

Re: Can't Purchase Premium

Rock Star 24
Rock Star 24

If you've received a confirmation from SheerID that your student discount is verified, you need to go to your account page and update your payment details for the subscription change (reduced price) to become active.

 

Once you reenter your payment info, you should be able to see the reduced price on your next bill.


Hope this helps!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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