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Can't get a premium students account because I used a free trial a year ago

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Can't get a premium students account because I used a free trial a year ago

Casual Listener

I have been trying to get a premium students account. I am verified, but once I put in all of my billing information it says that I cannot upgrade my account to the premium students plan because I have already done a free trial. The free trial is included with the premium students plan, so it won't let me get premium students. Where can I access a premium students plan that does not include a free trial? 

3 Replies

Re: Can't get a premium students account because I used a free trial a year ago

Moderator
Moderator

Hi there @karisgrace44,

 

Can you try subscribing through this link. This will allow you to create a subscription without trial.

 

You may need to manually change the subscription plan to Student from your account afterwards.

 

Let us know how you get on with this and if you still need help.

 

Cheers.

 

 

AlexModerator
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Re: Can't get a premium students account because I used a free trial a year ago

Casual Listener
I can do that...but will it charge me the extra $5 before I change it?

Re: Can't get a premium students account because I used a free trial a year ago

Moderator
Moderator

Hey @karisgrace44,

 

Thanks for getting back in touch.

 

If you subscribe to regular Premium you'll be charged for the full price. If you don't see the option in that link to subscribe to Premium Student, then we recommend reaching out to our Support team so they can give you a hand with this. You can do it through any of these channels.

 

We hope this helps. If you need anything else, give us a shout.

 

Cheers!

CarlosEModerator
 
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