Can’t get premium for students

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Can’t get premium for students

Casual Listener

I’ve been trying to get Spotify premium for students in Germany. Every time i click on the offer it directs me to an error page saying this website doesn’t exist anymore. Is the student discount not available anymore?

thank you in advance 

 

Plan

Premium

Country

Germany 

 

FFB4696F-8AD2-4B58-BEC7-714F5401CB19.png
5 Replies
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Re: Can’t get premium for students

Moderator
Moderator

Hey there @nicpa,

 

Thanks for reaching out here and welcome to the Community!

 

We'd love to help you get your Premium Student started. Can you try this link and see if that works for you?

 

If you still get the same result, you can also head here to get your student status verified.

 

For full info on Premium Student check out this support page.

 

Hope this helps! Give us a shout if you need a hand with anything else 🙂

XeniaModerator
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"Where words fail, music speaks." - Hans Christian Andersen
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Re: Can’t get premium for students

Casual Listener
Hi Xenia,
I was able to verify my student status but still when i click on get student discount on the confirmation email i still get the same website. Should i just delete my account?
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Re: Can’t get premium for students

Moderator
Moderator

Hi @nicpa,

 

Hmm, that's odd. Can you confirm that you're in Germany when you try to open the website? Have you tried an incognito or private window?

 

Keep in mind that the country for the following criteria need to match, in order for you to be able to activate the student discount on your account:

  • the country setting for your account
  • the country of the university you're registered at
  • the country you're currently located at and a valid payment method issued in that same country

Hope this info is useful. Keep me posted and we'll get to the bottom of this.

XeniaModerator
Help others find this answer and click "Accept as Solution".
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Re: Can’t get premium for students

Visitor

Hi, i live in Colombia.

I have the same problem, verify my account, and it was accepted, but it sendd me to the same page.

 

I away your prompt reply.

 

Thanks.

Re: Can’t get premium for students

Moderator
Moderator

Hey there @Lavishstar!

 

Thanks for bringing this up with us.

 

If you've already followed the steps that @Xenia listed above, we'd also recommend that you check the country registered on your account by following the steps here.

 

You could also make sure you're not using a VPN when trying to apply the discount on the account.

 

Keep is posted on how it goes and feel free to ask if you have any other questions.

 

Have a great day!

ElenaModerator
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